Effective Date: 19 August 2026
Last Updated: 19 August 2026
Welcome to Smartech Solutions LLP. We respect your privacy and are committed to protecting the personal information you provide while using our website and purchasing our products.
This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you visit www.smartechsolution.in, create an account, place an order, contact us, or use any of our services.
1. About Us
Legal Name: Smartech Solutions LLP
LLPIN: ACR-4508
GSTIN: 09AFSFS6203A1ZZ
Phone: 7838113247 / 7388493786
Email: info@smartechsolution.in
Website: www.smartechsolution.in
Smartech Solutions LLP operates an ecommerce business offering products including chargers, data cables, charging accessories, and related electronic accessories.
2. Information We Collect
When you use our website or place an order, we may collect the following information:
Personal Information
- Full name
- Mobile number
- Email address
- Billing address
- Shipping/delivery address
- City, state, PIN code
- Order and purchase details
Payment Information
Payments may be processed through third-party payment gateways. We generally do not store your complete debit card, credit card, UPI, banking, or other sensitive payment credentials on our website. Payment information is handled by the applicable payment service provider according to its privacy and security practices.
Technical Information
When you visit our website, certain information may automatically be collected, including:
- IP address
- Browser type
- Device information
- Operating system
- Website pages visited
- Date and time of access
- Referring website or source
- General usage and interaction information
3. How We Use Your Information
We may use the information collected from you to:
- Process and fulfil your orders
- Confirm and track your purchases
- Arrange shipping and delivery
- Process payments and refunds where applicable
- Communicate with you regarding your orders
- Respond to customer support requests
- Provide information about our products and services
- Improve our website, products, and customer experience
- Prevent fraudulent, unauthorized, or illegal activities
- Maintain website security
- Comply with applicable legal, tax, accounting, and regulatory requirements
4. Order and Delivery Information
When you place an order, we use your name, contact details, and delivery address to process and deliver your purchase.
We may share the necessary information with shipping companies, courier partners, logistics providers, and other service providers involved in fulfilling your order.
Such information will be shared only to the extent reasonably necessary for providing the requested service.
5. Payment Information
We may use third-party payment gateways to process online payments.
Smartech Solutions LLP does not intend to collect or store your complete card number, CVV, PIN, net banking password, or other confidential banking credentials on its own servers.
Customers should review the privacy and security policies of the payment service provider used during checkout.
6. Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may be used to:
- Remember your preferences
- Keep products in your shopping cart
- Understand website traffic and usage
- Improve website functionality
- Provide relevant content or advertising where applicable
- Analyse website performance
You can modify or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.
7. Sharing of Information
We do not sell or rent your personal information to third parties for their independent marketing purposes.
We may share necessary information with trusted third parties such as:
- Payment gateway providers
- Courier and logistics companies
- Website hosting and technology providers
- Customer support/service providers
- Analytics and marketing service providers, where applicable
- Government authorities or law enforcement agencies when legally required
Third parties receiving information for business purposes are expected to handle such information appropriately and only for the purposes for which it was provided.
8. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted over the internet.
9. Marketing Communications
If you have provided your contact details or opted to receive promotional communications, we may contact you regarding new products, offers, discounts, or other updates.
You may request to stop receiving promotional communications from us at any time by contacting us through the details provided below.
Transactional communications relating to your orders, payments, delivery, returns, or account may still be sent where necessary.
10. Third-Party Links
Our website may contain links to third-party websites, payment services, social media platforms, or other external services.
We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.
11. Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take reasonable steps where necessary.
12. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal, tax, accounting, and regulatory obligations.
When information is no longer reasonably required, it may be securely deleted or anonymized, subject to applicable legal requirements.
13. Your Privacy Rights
Depending on applicable law, you may have the right to:
- Request information about the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where legally applicable
- Withdraw consent for certain uses of your information
- Opt out of promotional communications
- Raise concerns regarding the handling of your personal information
To exercise any applicable rights, you may contact us using the details provided below.
14. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our business practices, website functionality, legal requirements, or services.
Any updated version will be published on this page with a revised “Last Updated” date.
We encourage you to review this Privacy Policy periodically to remain informed about how we handle your information.
15. Contact Us
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:
Smartech Solutions LLP
LLPIN: ACR-4508
GSTIN: 09AFSFS6203A1ZZ
Phone: 7838113247 / 7388493786
Email: info@smartechsolution.in
Website: www.smartechsolution.in
We will make reasonable efforts to review and respond to privacy-related requests within a reasonable period.