Effective Date: 19 August 2026
Last Updated: 19 August 2026
Welcome to Smartech Solutions LLP. These Terms & Conditions govern your access to and use of our website www.smartechsolution.in and your purchase of products available through our online store.
By accessing our website, browsing our products, creating an account, or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
1. About Us
Legal Name: Smartech Solutions LLP
LLPIN: ACR-4508
GSTIN: 09AFSFS6203A1ZZ
Phone: 7838113247 / 7388493786
Email: info@smartechsolution.in
Website: www.smartechsolution.in
Smartech Solutions LLP operates an ecommerce business offering chargers, data cables, charging accessories, and related electronic products.
2. Use of Website
By using this website, you agree to:
- Provide accurate and complete information when placing an order.
- Use the website only for lawful purposes.
- Not attempt to interfere with or disrupt the website.
- Not use the website for fraudulent, abusive, or unauthorized activities.
- Not copy, reproduce, modify, or distribute website content without prior permission.
- Not attempt to gain unauthorized access to our website, servers, systems, or databases.
We reserve the right to restrict or terminate access to the website if we reasonably believe that these terms have been violated.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.
However:
- Product images may vary slightly from the actual product due to photography, lighting, screen settings, or manufacturing variations.
- Product specifications may be updated by manufacturers or suppliers from time to time.
- We reserve the right to correct errors, inaccuracies, or omissions on the website.
- Availability of products may change without prior notice.
The presence of a product on our website does not guarantee that it will remain available at all times.
4. Product Compatibility
Before purchasing chargers, data cables, or other electronic accessories, customers are responsible for checking the compatibility of the product with their device.
We recommend reviewing the product description, specifications, connector type, charging standards, supported devices, and other relevant information before placing an order.
Smartech Solutions LLP shall not be responsible for compatibility issues arising from incorrect product selection by the customer.
5. Pricing
All product prices displayed on the website are subject to change without prior notice.
Prices may include applicable taxes as indicated during checkout. Shipping or other applicable charges may be displayed separately.
In the event of an accidental pricing or listing error, we reserve the right to correct the price and, where necessary, cancel the affected order and provide an applicable refund.
6. Orders
When you place an order through our website, you agree that:
- The information provided by you is accurate.
- You are authorized to use the selected payment method.
- You will provide a valid shipping address and contact details.
- You will review your order carefully before completing the purchase.
After placing an order, you may receive an order confirmation through email, SMS, WhatsApp, or other available communication methods.
An order confirmation does not necessarily guarantee fulfilment if the product becomes unavailable, a pricing error occurs, payment is unsuccessful, or another legitimate issue prevents fulfilment.
7. Order Cancellation
Order cancellation may be permitted before the order has been processed or shipped, subject to our applicable cancellation process.
Once an order has been dispatched, cancellation may no longer be possible and the customer may need to follow the applicable return or delivery process.
We reserve the right to cancel orders in circumstances including:
- Product unavailability
- Incorrect product or pricing information
- Payment failure
- Suspected fraudulent transactions
- Incorrect or incomplete shipping information
- Other circumstances that reasonably prevent order fulfilment
If an order is cancelled by us after payment has been received, the applicable amount will be refunded through the relevant payment method or process.
8. Payments
Payments may be processed through third-party payment gateways.
By making a payment, you confirm that the payment information provided by you is accurate and that you are authorized to use the selected payment method.
We do not intentionally store sensitive payment credentials such as complete card numbers, CVV, PINs, or banking passwords on our website.
Payment processing is subject to the terms and policies of the relevant payment service provider.
9. Shipping & Delivery
We aim to dispatch and deliver orders within the estimated time displayed on the website or communicated to the customer.
Delivery timelines may vary depending on:
- Delivery location
- Courier availability
- Weather conditions
- Public holidays
- Operational delays
- Unforeseen circumstances
Once an order has been handed over to the courier or logistics partner, delivery may be subject to the courier’s operational processes.
Customers are responsible for providing a correct and complete delivery address and reachable contact number.
10. Returns, Refunds & Exchanges
Returns, refunds, replacements, and exchanges will be governed by our Returns & Refunds Policy published on the website.
Customers should carefully review the applicable policy before placing an order.
For products eligible for return or replacement, customers may be required to provide appropriate evidence such as photographs, videos, packaging details, or other information to help us verify the issue.
Products may be required to be returned in their original condition, packaging, accessories, and accompanying materials, subject to the applicable return policy.
11. Damaged or Incorrect Products
If you receive a product that is damaged, defective, incorrect, or materially different from what was ordered, please contact our customer support team as soon as reasonably possible.
We may request photographs, videos, unboxing evidence, packaging information, or other documentation to investigate the issue.
Any replacement, refund, or other resolution will be provided in accordance with our applicable Returns & Refunds Policy.
12. Warranty
Where a product carries a manufacturer’s warranty or seller warranty, the applicable warranty terms will be communicated on the relevant product page or documentation.
Warranty coverage may be subject to the manufacturer’s or seller’s terms and conditions.
Damage caused by misuse, physical damage, liquid exposure, unauthorized modification, improper installation, negligence, or use contrary to product instructions may not be covered.
13. Intellectual Property
All content available on www.smartechsolution.in, including but not limited to:
- Logos
- Brand names
- Product descriptions
- Images
- Graphics
- Website design
- Text
- Videos
- Icons
- Software and other materials
is owned by or licensed to Smartech Solutions LLP or the relevant rights holder, unless otherwise stated.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit such content without prior written permission.
14. Third-Party Services
Our website may use third-party services such as payment gateways, courier providers, analytics services, hosting providers, communication services, and other technology providers.
Your use of such services may also be subject to the terms and privacy policies of those third parties.
We are not responsible for the independent actions, policies, or services of third-party providers.
15. Website Availability
We aim to keep our website available and functioning properly. However, we do not guarantee uninterrupted or error-free access at all times.
The website may occasionally be unavailable due to:
- Maintenance
- Technical problems
- Server issues
- Security incidents
- Internet or network failures
- Third-party service interruptions
- Circumstances beyond our reasonable control
16. Limitation of Liability
To the extent permitted by applicable law, Smartech Solutions LLP shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.
Our liability, where legally applicable, shall be limited to the extent permitted under applicable law and the value of the relevant transaction or product giving rise to the claim.
Nothing in these Terms & Conditions is intended to exclude or restrict any liability that cannot legally be excluded or restricted under applicable law.
17. Customer Responsibilities
Customers are responsible for:
- Providing accurate information.
- Checking product compatibility before purchase.
- Using products according to applicable instructions and specifications.
- Keeping order and payment information secure.
- Providing accurate delivery details.
- Inspecting products after delivery where appropriate.
18. Fraudulent or Unauthorized Transactions
We reserve the right to investigate and take appropriate action against transactions that appear fraudulent, suspicious, unauthorized, or abusive.
This may include cancelling an order, restricting an account, requesting additional verification, or reporting activity to relevant authorities where required.
19. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, process, and protect your personal information.
By using our website, you acknowledge that you have read and understood our Privacy Policy.
20. Changes to These Terms
We may modify or update these Terms & Conditions from time to time to reflect changes in our business, website, products, services, or applicable legal requirements.
The updated version will be published on this page with a revised “Last Updated” date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms & Conditions.
21. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with these Terms & Conditions or the use of our website shall be subject to the jurisdiction of the competent courts, subject to applicable law.
22. Contact Us
If you have any questions regarding these Terms & Conditions, orders, products, payments, shipping, or other matters, please contact us:
Smartech Solutions LLP
LLPIN: ACR-4508
GSTIN: 09AFSFS6203A1ZZ
Phone: 7838113247 / 7388493786
Email: info@smartechsolution.in
Website: www.smartechsolution.in